Please contact us using any of the contact details below if you want further information about low vision aids or any of our products.

You can also contact us by filling in the online form on our enquiries page.

Optima Low Vision Services Ltd
Ford Road

Tel: 01803 864218
Fax: 01803 840107

Opening hours: Monday to Friday 9:00am - 4:30pm

Excluding bank holidays

Company registration no: 3928379
VAT registration no: GB 750 4381 45

If your query is about an order you have made please quote the website order reference and order date.


Optima Low Vision Services Ltd provides a facility for customers to come and view our electronic video magnifiers and range of task lighting in our resource room. This is only available on a pre-arranged appointment basis. Unfortunately we do not have the facility to show or demonstrate our other aids and equipment which are available by mail order with a 28 day returns policy.

However, if a visually impaired person wishes to seek help and advice, in person, on aids, equipment and vision training techniques, a private assessment can be arranged. Please contact us for more details.

Please be advised that we can only provide the services detailed above during a pre-arranged appointment owing to our professional staff's pre-planned commitments. For further information please contact us on 01803 864218.

You can download (and then print) a map showing how to get to Optima in Totnes.

Dartside Map


We are always trying to improve our website, to make it a valuable source of information about visual impairment and low-vision aids. We also strive to keep our eShop complete and accurate. If you are having problems with this site, or wish to comment on it please contact us.